Frequently Asked Questions2019-07-04T11:55:30-04:00

Frequently Asked Questions

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ATMs are conveniently located on the first level of the Indiana Convention Center, in the Maryland Food Court, between Room 116 and the 500 Ballroom Reception Room, and behind room 140. ATMs are available throughout the public areas of Lucas Oil Stadium.

Persons may be dropped off and/or picked up on the north side of the convention center under the Maryland Street canopy. Located at the southwest corner of Maryland Street and Capitol Avenue, access may be restricted during certain events.

First Aid facilities are presently staffed by Indiana University Health Services.

  • Attendees: For emergencies, please contact facility security at (317) 262-3350 or by dialing 3350 on any red house phone.
  • Planners: Medical personnel are required if 2,000 or more attendees are anticipated for an event. For more information, contact our event management department. For emergencies during events, contact your event coordinator or facility security. Facility security can be reached at (317) 262-3350 or by dialing 3350 on any red house phone.

Lost and found items are stored in our security dispatch office (317) 262-3350.

In order to accommodate our customers who are breastfeeding, the Indiana Convention Center maintains a lactation room for nursing mothers. The Nursing Mother Station is located in the Women’s Restroom on the first floor of the Convention Center across from the Security Dispatch and First Aid Offices along the Crossroad Corridor. The on-site lactation room provides privacy and may be accessed at any time. Each private area inside has a chair, electrical outlet, dimmable light and side table.

Please visit our Parking page.

Restrooms and water containers are located throughout the Indiana Convention Center.

There are also three family restrooms located in the facility.

  • Next to Room 130
  • Across from Room 241
  • Across from The Landing on Maryland food court

Please visit our Skywalks page.

Free Wi-Fi is available in the food courts for tasks that are not bandwidth intensive such as reading email and light web browsing. Clients requiring higher connectivity needs can contact Smart City Networks or by calling (888) 446-6911.

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